When managing the operations of a business, it is important to supervise the business operation, and perform controlled and coordinated functions for efficient operations. Companies have to interact with internal as well as external elements in order to successfully run the business. Businesses therefore make use of communication technologies that enable them to communicate between the different levels of the management, between the different function of the business with their stakeholders as well as with their customers for smooth business operations.
This paper seeks to identify the need that is present for business communication technology while also highlighting how it is an important asset in the world of today. For this purpose a comprehensive research is conducted through secondary material and resources available on the internet to identify how communication technology is useful for businesses. The main communication technologies that are available in the market are explored along with their application to the various business functions and processes.