Thus, retaining the highly skilled and experienced would be crucial and at the same time releasing the staff members in excess. Coupled with the consolidation of some poorly performing distribution centers, the company’s customer staff team will have fewer centers to render services to and hence more efficient.
Further, there could be an improvement to reduce delays especially in the internal supply chain of the organization. Earlier, some business were moved to Mexico though in the long run it has become costly than anticipated. This implies that a more efficient delivery of goods should be adopted. Evidently, at St. Louis, the operations especially on shipments are more efficient owing to effective turnaround time in delivering goods. It is important therefore, to make changes that will ultimately lead to reduced timeframe that will serve to decrease the delays that the customers have experience from the Mexican business operations.