I take this opportunity to relay on my gratitude to all the parties who were involved in this project with me and worked towards the successful completion of the project.

This has been a massive task that would have been impossible to undertake and successfully complete without the support of my instructor and I greatly appreciate his feedback on my work. Aside from this I would also like to highlight that the UTC Plc Nigeria Company provided immense support in collecting data for the research using the questionnaire based surveys and the in-depth interviews. I acknowledge their participation and seek to provide them a suitable list of recommendations that can be used by the UTC Plc company to better position themselves in the market.

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