According to Heller (2010), the ability of this organization to involve all the workers in all the decision making processes and most importantly empowering them to take actions when they detect a mistake is the major reason that has seen this company overtake its giant competitors such as General Motors and Ford Motor Company among others to the first position.
For instance, the workers are allowed to assembly line workers have the power to pull a cord and stop manufacturing whenever they see a problem. This ensures that less if any time is wasted in correcting mistakes and in making improvements unlike when the final decision is left at the hands of the senior management.
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