Sample Essay

“Shipments are now measured in days or hours, with vehicle locations and delivery times tracked and often available to customers, as needed, via the Internet. The availability, and now the affordability, of onboard wireless communication is streamlining the process. Acceptance of this technology in our industry continues to grow and with it, seemingly limitless possibilities for greater fleet efficiencies.” (Birkland, 2005) On a more personal level the drivers make use of the technology to communicate with their families through emails and voice based communication devices.

The developing communication technology is being increasingly employed by the business to increase their productivity and efficiency of business operations. The modern communication technologies allow the management and the employees of the company to interact with the customer, business partners and stakeholders for meetings, negotiation, developing business opportunities, marketing to customers as well as to share data and information for business operation. The main communication technologies that have contributed to the development of businesses pertain to wireless communication networks, integration of organizational systems with communications systems, emails, video conferencing, virtual bulletin boards and the internet. Companies in the industries pertaining to tourism and hospitality, business process outsourcing and transportation/. Delivery/ shipping and fleet management are increasingly making use of the communication technology for their business operations.

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