Sample Essay

The cabin and flight crew would also need access to the real time customer seating chart, specifically with the names of the customers. This would be helpful in order to assist the customers to their seats,

and to provide them with personalized service during the trip based on their needs and stated requirements. Similarly the crew will also need to have access to the list of preferred or loyal customers of the airline who are prioritized in terms of service and their demands


Aside from all of this the cabin and flight crew will also need to have access to information pertaining to the customers’ specific requirements for the flights. These requirements include data about the dining preferences of the customers, their privacy preferences, their entertainment choice and their purpose of travel where provided. The respective information about their transit flights and their destination transport where available for the customers will also need to be provided to the crew in order to enable them to better service the customers and provide them assistance on their queries.

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