FAQ’s

Does custom essay live understand my requirements?

Yes we do. At custom essay live we break your order into steps. Every step is undertaken by the specialist required for it. The first step of our process after getting your order is to thoroughly understand the guidelines you have sent us. No order is further worked upon until its guidelines are crystal clear to the writers. In case you have difficulty in setting the guidelines or understanding our terms and condition you can take help from our live chat support system.

Can I track my order?

Tracking your order is easy at custom essay live. When you will send us your order you will be given an order tracking number. All you have to do is to feed this number in the “track your order” field and immediately you will get an email which will give you all the details and information regarding your order.

Does custom essay live consider my confidentiality and security needs?

For custom essay live the confidentiality and security of its customers is of utmost importance. The team of custom essay live believes that privacy and security are everyone’s basic rights and under no circumstances is your personal information like writing order details, credit or debit card details, contact details or email address leaked. We are very particular about our relationship with our customers and will take all the measures necessary to make sure that the relationship is a healthy and happy one.

Am I allowed to communicate with the writer who is drafting my essay or term paper?

Like custom essay live is concerned about your security and confidentiality in the same manner it is equally concerned about the security and confidentiality of its writers. Therefore the true identities of writers are not revealed. However we at custom essay live also understand the concern of our customers about their orders. We realize that it is important for them to find out how their essay or term paper is coming along. For this very reason we give our customers the fecelity of live chat support system through which they can have a live chat with the writers who are working on their orders. Customers are provided with writher’s identification number. Customers can contact their respective writers via our website and this identification number.

Do you have a Plagiarism Policy?

Custom essay live has a strict plagiarism policy which is followed under all conditions. We guarantee that all the work we do for you is 100% Plagiarism free. Our writers are well qualified who have the ability to produce new and unique work. We also understand that if caught the affects of plagiarism can be very damaging for you as well as for us. For this reason all the work is thoroughly checked by our writers before it is sent to you. In case you ever find any plagiarized material it will be honored by us only if it is presented with a valid and confirmed report.

What if your products and services do not satisfy me?

Firstly custom essay live will always make sure that you are satisfied with its product and services the first time you get it. However if in case for some reason you are dissatisfied with your order you can send it back for any revisions. There is no limit to the amount of revisions you want to have. We will keep revising your order to best suit your requirements until you are 100% satisfied. These revisions will be free of cost. However please keep in mind that revisions to your order will only be made within 3 days of you receiving your work.

Do you resell or recycle your work for other clients?

All the work done at custom essay live is new and unique. We never resell or recycle our work. Even if two orders have the same topic and the same guidelines they are written separately so that there is no room for plagiarism. So be sure that all the work you receive from custom essay live is tailor made for you.

Do you offer any extra benefits to your clients?

Our customers are entitled to the following benefits:

  • Free title Page
  • Free unrestricted Revisions
  • Free bibliography
  • Free plagiarism Report

Am I entitled to any guarantees?

  • Available for customer care 24/7
  • Keeping confidentiality
  • 100% plagiarism free content
  • Delivery on time
  • Satisfaction and contentment

Quality & Excellence

  • 100% Guaranteed plagiarism free
  • Satisfied customers worldwide
  • Excellent 24 7 customer support
  • Guaranteed privacy
  • Delivery prior to deadline
  • Professional PhD and MBA writers
  • Up-to-date sources only

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