Marsha is facing serious classroom management issues as her third grade class is out of control. The problem is that Marsh is sued to use a preventative classroom management technique, where she has fostered positive communication. However her firm and yet friendly approach to this class has failed. The dilemma is the different levels of learning abilities that are represented in this class. She is presented with three very bright students whom she uses extra instructions to give extra work and sets higher expectations for them to keep them motivated.

However she is also presented with a group of eight slow learners whose immaturity is costing her the discipline of the whole class. According to Rudolf this group of students wants to belong and when they fail to get the attention they need they turn to mistaken goals like seeking power, revenge, and attention, disrupt the class, and have deviant behavior Tauber (2007).

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