The 21st century opened up the world to information technology. The internet, mobile phones, computers and other technological gadgets and online services have now been embraced as the way forward in communication and information sharing. People are now moving away from manual work to computerized work such as data entry, filing and all forms of record keeping.
This has seen many public and private sectors switching to computerized services in order to keep up with the current trends of working and remain relevant.
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