Sample Essay
Amongst the respondents, 30 of the respondents were females while 20 of them were males. The females provided that The data gathered provided 20 respondents could be categorized as light users who frequented Deli Depot less than two times a week, while 30 of them were heavy users who frequented Deli Depot more than two times a week.
The satisfaction level of the customers as analyzed using ANOVA provided that the customers were satisfied with the level of competence of the employees and the friendliness of the employees. The customers were also satisfied with the quality of the food as well. However the variety of food provided, along with the competitive pricing strategy needs to be improved in order to increase their contribution to customer satisfaction.
The research results provide that in order to improve the appeal of the deli amongst the customers, and in order to attract new customers, the company will have to increase the variety of food products provided and make the menu more competitive in terms of price. Similarly the company will also have to train its employees, while implementing motivational and healthy strategies that help raise their friendliness level
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