Sample Essay

A management theory that is greatly applied by the Wal-Mart company is that of knowledge management. The company ranks its customer capital on the highest tier of priority as depicted earlier, and the company implements the theory of knowledge management to gather information about their customers through invest in the CRM technology to identify their purchase behaviour, demographics, loyalty drivers and other information to make informed strategic business decisions.

Kaizen and change management theories of management at applied by the Wal-Mart as well to provide structure for the business processes pertaining to its value chain and IT based procurement management functions. The IT based procurement, CRM and value chain form the core competencies of the company while the company’s strategic human resource management initiative is also one of the strengths for Wal-Mart

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